Comments on: Online Community Stages, and a Counter Argument http://www.jmorganmarketing.com/online-community-strategies-and-a-counter-argument/ Social Business Strategy and Enterprise 2.0 Thu, 18 Mar 2010 00:32:45 -0700 http://wordpress.org/?v=2.9.1 hourly 1 By: Community Feedback on the Online Community Best Practices Report http://www.jmorganmarketing.com/online-community-strategies-and-a-counter-argument/comment-page-1/#comment-23 Community Feedback on the Online Community Best Practices Report Fri, 22 Feb 2008 15:40:41 +0000 http://www.jmorganmarketing.com/online-community-strategies-and-a-counter-argument/#comment-23 [...] detailed process. Jacob Morgan suggests two additional phases in the community lifecycle graphic, Brainstorming and Customer communication and feedback, both which are absolutely critical elements [...] [...] detailed process. Jacob Morgan suggests two additional phases in the community lifecycle graphic, Brainstorming and Customer communication and feedback, both which are absolutely critical elements [...]

]]> By: Jeremiah Owyang http://www.jmorganmarketing.com/online-community-strategies-and-a-counter-argument/comment-page-1/#comment-16 Jeremiah Owyang Mon, 18 Feb 2008 14:47:40 +0000 http://www.jmorganmarketing.com/online-community-strategies-and-a-counter-argument/#comment-16 Oh and part 2, I completely agree with you, brainstorming, determining objectives should be part of the strategy phase. You're also right that "Customer communication and feedback" should be a core part of many steps of the process, if you read the report, you'll find a case study of a company that included their community even during the early phases of the development, including creating a 'Embassy" Oh and part 2, I completely agree with you, brainstorming, determining objectives should be part of the strategy phase.

You’re also right that “Customer communication and feedback” should be a core part of many steps of the process, if you read the report, you’ll find a case study of a company that included their community even during the early phases of the development, including creating a ‘Embassy”

]]> By: Jeremiah Owyang http://www.jmorganmarketing.com/online-community-strategies-and-a-counter-argument/comment-page-1/#comment-15 Jeremiah Owyang Mon, 18 Feb 2008 14:44:07 +0000 http://www.jmorganmarketing.com/online-community-strategies-and-a-counter-argument/#comment-15 Would you mind updating the post with a link to this: I encourage anyone to purchase the report, and if they are not fully satisfied, Forrester has a money back guarantee. http://www.forrester.com/mbgc Just to give a bit of context, the graphic is only a very, very small part of the report. Would you mind updating the post with a link to this:

I encourage anyone to purchase the report, and if they are not fully satisfied, Forrester has a money back guarantee.

http://www.forrester.com/mbgc

Just to give a bit of context, the graphic is only a very, very small part of the report.

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