Comments on: Implementing Enterprise 2.0 at Intuit, Part Two: Change Management

By: kellybriefworld

kellybriefworld — Fri, 16 Jul 2010 18:50:59 +0000

Lots of corporate IT departments are asking themselves whether or not to block social media (aka Enterprise 2.0) applications like Facebook, Twitter, Skype, etc. What they often don’t realize is that they can safely enable these applications through the use of smart policies. That way employees can take advantage of the benefits of these powerful platforms, while risky or counterproductive features can be selectively blocked! Palo Alto Networks has put together a great whitepaper to help you understand how this new firewall technology works. It’s called “To Block or Not. Is That the Question?” and you can find it here: http://bit.ly/d2NZRp. Let me know what you think…kelly@briefworld.com

By: Implementing Enterprise 2.0 at Intuit, Part Three: Cultural and Organizational Shifts

Fri, 16 Jul 2010 01:56:21 +0000

[...] Part one covered the business drivers of Enterprise 2.0, part two looked at some of the change management issues of Enterprise 2.0, and today we’re going to continue with change management by focusing on the cultural and [...]

By: Tad Milbourn

Tad Milbourn — Thu, 15 Jul 2010 03:19:54 +0000

Yeah...it was interesting for me to find out. In my opinion, it boils down to having a self-service tool vs. having to convince someone else to do it for you. I mean no fault to our IT team here, they have other higher priority things to be doing. But, if I wanted WordPress, I needed to find the appropriate contact, convince him that it was worth his effort, and then wait for it to get done. That's why I think the Lotus Connections blogs have done well. You can automatically provision it yourself.

It's a pretty simple equation with any of these new tools. Lower the barriers to use and you will get more adoption.

By: Amy

Amy — Tue, 13 Jul 2010 05:59:01 +0000

I'm surprised at how long things took to change over. This is a really interesting case study. Thanks for sharing.

By: Susan Jeffers

Susan Jeffers — Tue, 13 Jul 2010 02:36:22 +0000

Hey Jacob, great case study and looking forward to the next posts!

“As a result of shifting this blog ownership to IT it now took around a month of discussions with IT for Tad (product manager of Brainstorm) to make a simple WordPress blog go live,…” Thats hilarious, but so true in the Enterprise world – Legacy is an amazing opportunity!