Comments on: The Evolution of CRM to Social CRM http://www.jmorganmarketing.com/evolution-crm-social-crm/ Social Business Strategy and Enterprise 2.0 Mon, 14 May 2012 22:30:00 +0000 hourly 1 http://wordpress.org/?v=3.0.4 By: Bernard Palanca http://www.jmorganmarketing.com/evolution-crm-social-crm/comment-page-1/#comment-10251 Bernard Palanca Mon, 21 Mar 2011 08:46:00 +0000 http://www.jmorganmarketing.com/?p=4933#comment-10251 I am glad to find this article very practical for me, as it incorporates lot of information and facts. I always select to read the high quality content and this thing I uncovered in your post. Thanks for sharing this one. I am glad to find this article very practical for me, as it incorporates lot of information and facts. I always select to read the high quality content and this thing I uncovered in your post. Thanks for sharing this one.

]]> By: Top Blog Posts of 2010! http://www.jmorganmarketing.com/evolution-crm-social-crm/comment-page-1/#comment-9266 Top Blog Posts of 2010! Sat, 01 Jan 2011 21:04:05 +0000 http://www.jmorganmarketing.com/?p=4933#comment-9266 [...] The evolution of CRM to social CRM- A visual look at how CRM evolved into social CRM. [...] [...] The evolution of CRM to social CRM- A visual look at how CRM evolved into social CRM. [...]

]]> By: Bags http://www.jmorganmarketing.com/evolution-crm-social-crm/comment-page-1/#comment-4834 Bags Fri, 09 Jul 2010 03:11:59 +0000 http://www.jmorganmarketing.com/?p=4933#comment-4834 Props to you. This is the best visual I've been able to find that demonstrates the shift in CRM (<a href="http://en.wikipedia.org/wiki/Customer_relationship_management" rel="nofollow">here's the link to the definition</a> for those who don't like to use the Googles). The social world has really torched the old CRM rule-book and opened up a whole new doorway of opportunity for customers and businesses to connect.<br><br>Very well done... and I'm loving the book. Props to you. This is the best visual I've been able to find that demonstrates the shift in CRM (here's the link to the definition for those who don't like to use the Googles). The social world has really torched the old CRM rule-book and opened up a whole new doorway of opportunity for customers and businesses to connect.

Very well done… and I'm loving the book.

]]> By: Damian Watson http://www.jmorganmarketing.com/evolution-crm-social-crm/comment-page-1/#comment-4829 Damian Watson Thu, 08 Jul 2010 15:37:19 +0000 http://www.jmorganmarketing.com/?p=4933#comment-4829 The platforms we use are helping us understand how we interact at our best. They are revealing the power and value of culture in organisations. Great diagram! The platforms we use are helping us understand how we interact at our best. They are revealing the power and value of culture in organisations. Great diagram!

]]> By: jacobmorgan http://www.jmorganmarketing.com/evolution-crm-social-crm/comment-page-1/#comment-4826 jacobmorgan Thu, 08 Jul 2010 03:09:50 +0000 http://www.jmorganmarketing.com/?p=4933#comment-4826 Thanks for the kind words. This is going beyond real-time and beyond social, it's just a behavioral and communication change and social is a part of it. new culture yes :) Thanks for the kind words. This is going beyond real-time and beyond social, it's just a behavioral and communication change and social is a part of it. new culture yes :)

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