Archive for January, 2010

Forming, Storming, Norming, Performing, Adjourning and Transforming

January 20th, 2010

That’s quite a mouthful I know.  This concept was recently introduced to me by Gil Yehuda via email and was originally developed by Bruce Tuckman (in the 1960′s) who believed that these were all necessary phases for teams to go through in order for them to grow and deliver results (and to overcome challenges, tackle problems, find solutions, and to plan work).  Looking back on my experiences working with teams and running Chess Media Group with Connie, I definitely find the phases to hold true.  These teams phases can be applied across departments and organizations and towards initiatives such as Enterprise 2.0.  This is how the phases break down:

Forming

This is the initial stage of putting the team together where individuals learn about each other and the team requirements as well as the challenges, expectations, and the organizational structure of the team.  This is also the information gathering and exploratory stage.  If you have ever been put into a team or have been asked to form one then you are most definitely familiar with this phase and should be able to relate to it.

Storming

This is probably the more tumultuous phase during which the members of the team all have their own ideas and directions that they want to go in.  Oftentimes team members debate, critique, and confront each other to decide on the best course of action.  I’m sure my business partner can attest to the fact that we have definitely gone through our storming phase (or a few of them!).  Bruce explains that this phase can be a bit uncomfortable and/or unpleasant but it’s still quite necessarily for the growth and development of the team.  Usually companies go through serious problems when they cannot leave this phase thus making the entire relationship very tense and difficult for everyone.

Norming

This is the phase where the team really starts to function and work together as a team.  Individuals start to understand each others work habits and ethic and everything seems much more natural.  Responsibility and roles are much more clearly defined, expectations are set, and collaboration is in full swing.  Most people are familiar with this and oftentimes we refer to this as being in the “zone.”

Performing

According to Bruce not all teams will reach this phase but those that too are the high-performing teams which have grown to become both knowledgeable and efficient at what they do.  Supervision goes down as individuals are now capable of making appropriate decisions.  This is essentially where your team really starts shining and delivering superior results.

Adjourning and Transforming

These are two additional phases that Bruce later added to his team development.  Adjourning refers to the team breaking up after the task has been completed.  Transforming involves the team not breaking up but instead moving onto other tasks and objectives (from what I understand).

I found these stages of team development quite relevant.  As Bruce mentions, these stages can be cyclical once changes occur, such as the introduction of a new team member or the change of some other team variable that can modify how the team works.  Some of you may be familiar with this model of group development but for those that aren’t I highly recommend that you take these phases into consideration and explore them within your current organizations.  I especially see these phases applicable towards Enterprise 2.0 initiatives where many companies are introducing new teams and strategies to help make the initiatives worthwhile.

Questions, thoughts, ideas?  What do you think about these stages and where are you within your team or organization?

Get Cheap Travel Deals with Skyauction.com!

January 18th, 2010

If you love traveling like I do then you also realize that traveling can get to be pretty expensive.  Round trip tickets to many parts of the world can cost over $1,000 which can leave a pretty big hole in the wallet. Cruises cost several thousands of dollars and hotels can be up to a few hundred dollars a night.  So what’s a traveler to do that just wants to find a good deal and get away?  I’ve been playing around with a site called skyauction.com which I wanted to share with you.  I haven’t actually booked any of my flights or travel through skyauction (yet), but I definitely will in the future.

This site is basically like an eBay for travel.  When airlines, hotels, and cruises can’t sell enough of what they offer, they work with skyauction to get the best possible price on what they have available.  They do this via an auction system.  You can find some really awesome deals on pretty much any type of travel you are looking for (especially if you are flexible).  Check out the screen shot below for a deal that I just found.

You can tell based on the screen shot how most of skyauction works.  Notice that the bid price is around $164 and the auction ends in just 2 days.  One of the things you need to be careful of when using skyauction though are the extra taxes and fees that are added on to your purchase.  In the above example there is a fee of around $300 added per person which brings the total cost to around $500 per person.  Still a killer deal for a 7 night cruise to Bermuda, but again, something you need to pay attention to.  Just make sure you read all the details before you purchase anything and you should be fine.

If you are reasonably flexible with your travel time, I would recommend clicking on the “auctions closing soon” tab where you can get some really killer deals for all the auctions that are closing in a relatively short period of time.  Take a look at the screen shot below to see what I mean.

The site isn’t the easiest to navigate and sometimes it can get a bit frustrating clicking around all over the place but if you end up getting a $800 round trip flight for $500 then it’s worth it right?  Check out the site and let me know what you think.  It’s not perfect but again, if you spend some time on there you will find some killer deals.  Do you have any travel sites you would recommend for getting good deals?  Let me know in the comments!

Social Network Analysis for Improved Collaboration

January 18th, 2010

I was reading Mike Gotta’s blog today and came across his post on a new prototype tool that SAP has been implementing internally for SNA (social network analysis).  For those of you unfamiliar with SNA it’s not a new concept in fact, it has been around for quite some time now.  The basic concept of [...]

Vote For Me and Olivier Blanchard to Present at Enterprise 2.0 Boston!

January 15th, 2010

Myself and Olivier Blanchard are in the running to present at the Enterprise 2.0 Conference in Boston.  Our topic is Enterprise Social Media:  Best Practices in Development, Deployment and Integration.  The two of us are going to work on making this a killer session for enterprise organizations looking to get involved in the social media [...]

Social CRM: Can Your Customers Find Your Brand Online?

January 13th, 2010

Now that my site is no longer hacked it’s great to get back on topic.  I want to pick things up where I left off with Social CRM last week.  So far we talked about the introduction to Social CRM and have also looked at Social CRM automation.  Today I want to talk about something [...]

Social Media and Content Marketing Predictions for 2010

January 12th, 2010

Joe Pulizzi from Junta 42 aggregated and edited social media and content marketing predictions from some of the top minds in the social media and content marketing space.  The end result is a great free ebook.  Contributors include folks such as Seth Godin, Mike Volpe (from Hubspot), and David Meerman Scott.  I was also asked [...]