Archive for February, 2008

Is Free Really the New Economy? (Chris Anderson thinks it is)

February 28th, 2008

Is free really the new economy?Is free really the new economy? Chris Anderson seems to think so – “we are entering an era when free will be seen as the norm, not an anomaly.” The assumption that free means we don’t pay for anything is not entirely accurate. You see, we are still paying, but just with a different currency. If you live in the United States and travel abroad to Europe, you are not getting everything for free because you’re paying with Euros. The currency has simply been converted.

Such is the case with what Chris Anderson calls “freeconomics.” Instead of paying with money, we are now going to paying with attention, which is more valuable than money in my opinion. Is Google really giving away Gmail? Not quite. They are not “giving” away anything, they are investing. They are spending money to get your attention, and they have it. The same goes for Yahoo with their free unlimited e-mail storage space. Are they paying for it? You bet they are. Are we paying for it? Well that depends on whether or not Yahoo! got your attention when they made their grand “free” announcement.

It may seem that companies are giving things away for free, but ask yourself this, each time a company offers to give you something for “free” is the company getting your attention? What would happen if every company started giving things away? You want a new computer? Here you go. You want an Ipod? Here you go. Do you think these companies will continue to grow and profit? Absolutely not.

There are two currencies now, attention and money. In order for companies to continue to grow and become successful, they need to find a balance between the two.

So the question is, how are you going to get your customers attention?

Google VIP Party, and an SEO vs PPC Discussion

February 27th, 2008

Google LogoJust came back from the Google VIP party and I must say, it was great. After attending events like these, you start believe that Google is not a search engine – it’s really a relationship management platform. Matthew Dolan, the relationship manager for the National Agency Team, was eager to speak with myself and my co-workers before we even got there. As soon as I walked in and introduced myself to someone, they immediately said, “Matt was talking about you and, he’s looking forward to meeting you.” Now that is called building and maintaining a relationship. Great job Matthew and thanks to you and Google for hosting a great event.

The event was held at Sino in San Jose, a very nice restaurant with great food and drinks. Google really made everyone there feel like a VIP.

I met a lot of smart and interesting people and engaged in an interesting discussion with David Szetela, the owner and CEO of Clix Marketing, a PPC firm based in Kentucky. Of course, David believes that PPC is better than SEO, and he did make some valid points. PPC does have greater accountability and allows for the targeting of specific landing pages per keyword – if you use dynamic landing pages that is. His argument was that SEO IS PPC, but for natural search. This rings true to a certain extent.

While PPC is restricted to specifically search engine advertising, SEO can be applied across a wide spectrum of marketing channels, such as PDF’s, videos, blogs, etc. I believe a chasm exists between the different types of SEO, and I’m not talking about black hat vs white hat. There are SEO’s who seek to “game” the system. They believe in driving traffic and in ranking in that top coveted spot on search engines and see SEO as just a rankings tool. They are the ones who spam social media sites just to get some extra links, and these are the guys who stuff keywords in their title tags to try to rank for as many search terms as they can. This is not SEO. This is spam marketing.

On the other hand, we have SEOs who believe in SEO as a marketing tool. That is, instead of worrying about traffic, they focus on conversions and on targeting the people that matter. SEO spam is equivalent to t.v. advertising – a lot of money spent and not a lot of results delivered. SEO is about delivering a consistent marketing message via multiple channels to the people that care and to the people that matter. Why was the Youtube series “you suck at photoshop,” so popular? Why do millions of people watch the CEO of Blendtec blend random products in his blenders? It’s not because of spam and it’s not because of SEO. It’s because these guys targeted the right people, and those people did the rest of the marketing. I consider myself a marketer not a spammer.

I know you are waiting for me to say that SEO is better than PPC, but I am not going to. Instead of saying that either PPC or SEO is better I will say that they work well together and can share their learnings. In order to dominate search, you have to have a solid understanding of PPC and SEO, and you need to understand how they can work together to provide an overall integrated approach to search marketing.

Thanks for the great party Google, and thank you, David, for engaging me in this lively discussion of PPC vs SEO.

You Suck at Photoshop

February 25th, 2008

There is a video series on YouTube called “You Suck at Photoshop.” In these video tutorials Donnie walks through a few tips and tricks in Photoshop. Nothing special, right? Wrong, these videos collectively, have a few million views. All these people tune in just to watch someone tinker around with Photoshop for 3 minutes. It [...]

Are Your Presentations Boring?

February 21st, 2008

Recently, I sat in on a mobile technologies presentation from a prospective vendor. They (two gentlemen) seemed smart enough, after all, they were tech savvy Phd’s. I was impressed with their qualifications and was expecting a grade “A” presentation. Instead, what I got was a scene from “B” horror movie. Apparently the gentlemen were from [...]

Papa John’s, In the John (sorta)

February 18th, 2008

I was washing my hands in the restroom at LAX (flying back to San Francisco) when I noticed something on the back of my boarding pass. I flipped it over and saw a coupon for Papa John’s Pizza. This was the first time I have seen (or noticed) a coupon on the back of a [...]

Online Community Stages, and a Counter Argument

February 17th, 2008

Jeremiah Owyang (Sr. Analyst at Forrester) has a great post on his blog about online community best practices. He also discusses some of the stages that some of the most successful online communities go through. Jeremiah is a senior analyst at Forrester Research and focuses on social computing. The executive summary (also found on his [...]